For home

Tech help.
At your door.

New phone. Slow laptop. Locked out. Home tech support across London, in person or remote. Starting from £99.

In short

If it’s on your phone, laptop or tablet, I can help.

Mac, iPhone, iPad, Windows and Android. At home across London, or remotely. Starting from £99.

Setting things up.

  • New iPhone, iPad or Android
  • New Mac or Windows laptop
  • Moving photos, contacts and files
  • Email, Apple ID, Google and Microsoft accounts
  • Home Wi-Fi and router set-up

Fixing problems.

  • Slow, frozen or crashing computers
  • Apps, updates and settings not working
  • Locked out or forgotten passwords
  • Pop-ups, viruses and suspicious emails
  • Home network and family privacy security

Learning and support.

  • One-to-one lessons on your device
  • Help for parents and grandparents
  • Automated backups, so memories are never lost
  • A friendly number to call when stuck
  • Remote help, when you can’t wait

You shouldn’t need to be an expert. That’s my job.

Sound familiar?

Tech frustrations I sort out every week.

“I’ve just got a new phone and I’m dreading it.”Everything moved across, set up and explained.
“My laptop has got really slow.”Diagnosed and fixed. Like new again.
“I’m locked out of my account.”Back in quickly, and safer this time.
“I don’t know whether this email is a scam.”A calm second opinion. No judgement.
“My parents keep ringing me to fix their tech.”I’ll take the calls. Patiently. In plain English.
“I tried to fix it and made it worse.”It happens. I’ll untangle it.

No jargon.

Plain English, always.

No lock-in.

You stay because it works.

No upselling.

Only what you actually need.

Who it’s for

Anyone who’d rather it just worked.

You don’t need to be “bad with tech”. Plenty of my clients are simply busy.

  • Busy people with no time to fix it themselves
  • Families, and the person everyone calls for tech help
  • Parents and grandparents getting to grips with a new device
  • Freelancers and home workers who need to be up and running
  • Anyone who just got a new phone or laptop

What a visit looks like

From message to sorted.

You tell me the problem.

By form or email, with as much detail as you like.

I come to you.

At a time that suits, anywhere in London. Or remotely.

It’s fixed and explained.

I check everything works, show you what I did and leave things tidy.

Pricing

One clear price.

Home visits, starting from £99. I’ll confirm the cost up front, before I do anything.

starting from £99

  • In-person visit anywhere in London
  • Mac, iPhone, iPad, Windows and Android
  • Remote sessions also available
  • Plain-English explanations

Questions.

Where do you cover?

All of London, from my base in West London. Remote help works from anywhere.

Do you only help with Apple devices?

No. My background is Apple, but I help with Windows and Android too.

Can you fix hardware problems?

I specialise in software issues. If it’s hardware, I’ll tell you honestly and point you in the right direction.

Do you offer home tech support in London?

Yes. I visit homes across London for phone and laptop setup, software fixes, Wi-Fi and backups, and I can help remotely too.

Is it really £99?

Home visits start from £99. I’ll confirm the exact price with you before I start.

Need a hand?

Tell me what’s going on. I’ll reply within one working day.

Prefer email? info@lachin.tech